Privacy policy

Last updated: October 15, 2026

Brick + Bloom Design Co. ("Brick + Bloom," "we," "us" or "our") operates brickandbloomdesign.com (the "Site"). This Privacy Policy explains what personal information we collect when you visit the Site, place an order or contact us, how we use it and the choices you have.

Information we collect

Information you give us

  • Contact details, such as your name, email address and phone number
  • Billing and shipping addresses
  • Order details, including personalization text, names, dates, photos, logos or other files you upload for your custom item
  • Messages you send us, such as customer service emails and proof approvals
  • Newsletter sign-ups and your marketing preferences
  • Reviews you submit about our products

Information collected automatically

When you visit the Site, we and our service providers automatically collect information such as your IP address, browser type, device information, pages viewed, referring website and how you interact with the Site. We collect this using cookies, pixels and similar technologies (see "Cookies and tracking" below).

Payment information

Payments are processed by our payment providers, such as Shopify Payments, Shop Pay, PayPal, Apple Pay and Google Pay. We do not store your full card number. These providers handle your payment information under their own privacy policies.

How we use your information

  • To process, produce, ship and deliver your order
  • To create your personalized item and send you proofs
  • To communicate with you about your order and answer your questions
  • To send marketing emails if you have signed up, which you can unsubscribe from at any time
  • To show you relevant ads and measure how our marketing performs
  • To improve the Site, our products and the shopping experience
  • To prevent fraud and protect our business and customers
  • To comply with legal obligations

How we share your information

We do not sell your personal information for money. We share it only as needed to run our business:

  • Shopify, which hosts our store and processes orders. Learn more at https://www.shopify.com/legal/privacy.
  • Print and fulfillment partners, such as Printify and Pic The Gift, who receive your name, shipping address, order details and personalization content to produce and ship your item.
  • Payment processors, to complete your purchase.
  • Shipping carriers, to deliver your package.
  • Advertising, analytics, email and review partners, such as social media and search platforms, email marketing services and product review apps, to send emails, collect reviews, show ads and understand how the Site is used.
  • Legal and safety, when required by law or to protect our rights, customers or others.
  • Business transfers, if our business is sold or merged.

Cookies and tracking

Cookies are small files stored on your device. We use them to keep your cart working, remember your preferences, understand how visitors use the Site and support our advertising. Some of our advertising and analytics partners use pixels and cookies to show you ads on other websites and apps. Sharing information this way may be considered "selling" or "sharing" personal information, or "targeted advertising," under some US state laws.

You can control cookies through your browser settings and, where offered, through our cookie banner. You can also opt out of interest-based ads at https://optout.aboutads.info and https://www.networkadvertising.org/choices. Blocking some cookies may affect how the Site works.

Your privacy rights

Depending on where you live, including certain US states such as California, Colorado, Connecticut, Virginia, Texas and others, you may have the right to:

  • Know and access the personal information we hold about you
  • Correct inaccurate information
  • Delete your personal information
  • Receive a copy of your information in a portable format
  • Opt out of the sale or sharing of your personal information, targeted advertising and profiling
  • Not be discriminated against for exercising these rights

To make a request, email hello@brickandbloomdesign.com. We may need to verify your identity before responding. You may use an authorized agent to make a request on your behalf. If we deny your request, you may appeal by replying to our decision. We also honor Global Privacy Control (GPC) browser signals as an opt-out of sale and sharing where required by law.

If you are located outside the US, you may have similar rights under your local laws, and you can contact us the same way.

Data retention

We keep your information as long as needed to fulfill your order, keep business and tax records, resolve disputes and meet legal requirements. Uploaded personalization files are kept only as long as needed to produce your order and handle any reprints.

Security

We use reasonable measures to protect your information, but no method of transmission or storage is completely secure.

Children

The Site is not directed to children under 13, and we do not knowingly collect personal information from children.

Changes to this policy

We may update this Privacy Policy from time to time. The "Last updated" date above shows when it was last changed.

Contact us

Questions about this policy or your information? Email us anytime at hello@brickandbloomdesign.com.